MINI of Pittsburgh loves its customers and that shows through the whole company. MINI was recently honored by J.D. Power & Associates for their improvement in providing outstanding customer experience.
MINI was honored for having the largest improvement amongst the mass market brands during the past three years.
J.D. Power & Associates were impressed with MINI’s ability to consistently improve upon their quality, dependability, and appeal of MINI vehicles. The honor was given to MINI at the opening ceremonies of the 2012 New York International Auto Show this week.
“MINI strives to deliver an exceptional owner experience in every aspect of our business, from the online car configurator to the sales and service interaction in our dealerships, as well as in the design of our vehicles and with owner engagement initiatives such as MINI TAKES THE STATES,” said Jim McDowell, Vice President MINI USA. “We are honored that J.D. Power and Associates has presented MINI with this award, reinforcing that the significant efforts implemented over the last several years are making a difference in the owner community’s overall brand experience.”

